Rhiana C

Rhiana C

Rhiana is the Customer Success Manager at Showcase. She enjoys Bruce Willis movies, 70's music, and consuming large quantities of chips.

Wellington, New Zealand. •
66 posts •
Customer Examples & Case Studies

Case Study: Tourism Results New Zealand

If you’re visiting or exploring New Zealand, there’s a great chance you’ll partake in some amazing experiences. There’s an even greater chance that you’ll end up experiencing one

  • Rhiana C
    Rhiana C
1 min read

Frequently Asked Questions: The Basics

Being as helpful as we possibly can is a part of what we do on the daily. "Frequently Asked Questions" sections are the cornerstone of a great customer support system, and

  • Rhiana C
    Rhiana C
4 min read
Customer Examples & Case Studies

Design Spotlight: Vodafone New Zealand Design Refresh

You might remember that last year we featured a Design of the Month [https://blog.showcaseworkshop.com/design-of-the-month-vodafone/] all about showcases we built for Vodafone NZ. Vodafone is arguably one of the most

  • Rhiana C
    Rhiana C
2 min read
Customer Examples & Case Studies

Design of the Month: ExxonMobil

When you've been using Showcase for a long time, you naturally think of upgrades and improvements to your original ideas and designs. Professional preferences and daily needs change, much like they

  • Rhiana C
    Rhiana C
3 min read
Customer Examples & Case Studies

Best of the Best: Our Most Popular Blog Posts

We post on this blog every week and there's 52 weeks in the year, so... that's a lot of blog posts. I think we have RSI from all the

  • Rhiana C
    Rhiana C
3 min read
Customer Examples & Case Studies

Off The Beaten Path Uses for Showcase

You hear a lot from us about how great Showcase is for Sales and Retail teams. And we're not lying, it's pretty amazing. But even though those industries are

  • Rhiana C
    Rhiana C
4 min read
Sales & Marketing Articles

Are you succeeding with your Customer Success?

It's pretty hard to completely nail what constitutes bad customer service, because everyone has their own opinion and expectations. But the core values of good customer service can be applied to

  • Rhiana C
    Rhiana C
5 min read
Customer Examples & Case Studies

Customer Spotlight: Seed Force

Here at Showcase, we are continually impressed with the variation and innovation of what our custies do with our platform. We have such a wide range of customers that we want to take

  • Rhiana C
    Rhiana C
3 min read
Inside Showcase Workshop

Amazingly Useful and Extremely Handy tips for Showcase

Working at Showcase means you’re working inside showcases and in the workshop practically all day, every day. We live and breathe the ins and outs of the platform so you’d think

  • Rhiana C
    Rhiana C
5 min read
Design Gallery

Use our new Showcase Templates, for maximum ease - and maximum style.

We were a little sneaky. In the dead of night we stealthily snuck into the workshop and implemented new additions to the showcase world and snuck back out, smoother than a 16 year

  • Rhiana C
    Rhiana C
4 min read
Inside Showcase Workshop

iPad Pro & Showcase: to upgrade or not?

It's pretty hard to know when it's time to upgrade your devices these days. Companies churn out bigger and better versions every year, and it can get difficult to

  • Rhiana C
    Rhiana C
3 min read
Inside Showcase Workshop

The Showcase Workshop Holiday Gift Guide

It's been a wonderful year for Showcase Workshop! We've completely overhauled our platform and have produced not only a swanky new Editor [https://blog.showcaseworkshop.com/our-lovely-new-editor-part-1-layout-changes/], but also

  • Rhiana C
    Rhiana C
4 min read
Inside Showcase Workshop

No Pain, No Gain: The Outcome of Our 3 Month Exercise Policy

Back in August you may have read a post from us about something we like to call the 'Showcase Wellshop Policy' [https://blog.showcaseworkshop.com/showcase-well-shop-policy/]. Millie (our Showcase CEO and

  • Rhiana C
    Rhiana C
2 min read
Customer Examples & Case Studies

Design of the Month: ampm

Whether it's an energy drink emergency, a late night treat or a practical purchase on the way home from work, you've probably got your favourite convenience store brand. If

  • Rhiana C
    Rhiana C
3 min read
Customer Examples & Case Studies

Case Study: Waikato Milking Systems

“Creativity” might not be the first thing that comes to mind when you think of a dairy technology company — but for New Zealand based Waikato Milking Systems, it’s the perfect description. Waikato

  • Rhiana C
    Rhiana C
1 min read
Design Gallery

Design of the Month: ARCO

It’s 2007. Intranets are booming, every company under the sun has one and you’re at the peak of file management innovation. But now it’s 2018 and intranets are a thing

  • Rhiana C
    Rhiana C
3 min read

Coming Soon: A Brand New Showcase Editor

Things here at Showcase are usually pretty cool. We're very good looking nerds that build awesome things all day, every day - it's a pretty sweet gig. But every

  • Rhiana C
    Rhiana C
2 min read
Marketing Communications

Resist Clickbait: The Art of Subject Lines

How many emails do you get a week that you don’t even bother to open? Spam, newsletters, passive aggressive one word emails that could have been left unsent. An inbox graveyard. Did

  • Rhiana C
    Rhiana C
4 min read
Inside Showcase Workshop

Healthy Workplace, Healthy Environment

Everyday we make hundreds of small decisions. What shoes go with these pants? Do I walk to work or take the bus? Do I cook a healthy dinner or do I order 3

  • Rhiana C
    Rhiana C
4 min read
Inside Showcase Workshop

Glam Squad: Our Website Had A Makeover!

Coming to you live from Showcase HQ, we're bringing you today's breaking news: our website has come into 2018 and had a makeover! The fruit of many, many hours

  • Rhiana C
    Rhiana C
1 min read

GDPR and Showcase

By now you've probably been bombarded with a plethora of emails, posts, tweets, and blog posts about this giant thing called GDPR. But what IS GDPR? Is it relevant to all

  • Rhiana C
    Rhiana C
1 min read
Customer Examples & Case Studies

Intro Videos and Opening Animations

It’s Monday. You’ve got your extra large triple shot coffee, sat down to work to get started and you're pumped for the day. Then you look at the clock

  • Rhiana C
    Rhiana C
3 min read
Sales Enablement

Get the metaphorical ball rolling with your users in Showcase

Remember back in the day in high school when your parents had to fork out the big bucks for a state of the art calculator? It made GRAPHS, it had a BIG SCREEN,

  • Rhiana C
    Rhiana C
4 min read

You've got Mail: Email within Showcase

In the words of my grandfather, “everything is in that electronic mail these days” and well, he may be 97 years old but he’s not wrong. Email is the best way to

  • Rhiana C
    Rhiana C
4 min read

You make me feel statistically significant: Analytics within Showcase

You’ve signed up and you get the general gist of your analytics feature - but are you actually making the most out of just how MUCH you can track? If it wasn’

  • Rhiana C
    Rhiana C
4 min read
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